Office Hours:
Monday-Friday 8:00am - 4:30pm

Telephone:
706-865-0788

Fax:
706-865-0329

Email:
Use our form to send Customer Service an email.
or use This email address is being protected from spambots. You need JavaScript enabled to view it.

Physical Address:
179 Claude Sims Road
Cleveland GA 30528

Mailing Address:
PO Box 3020
Cleveland GA 30528

Emergency Only:
(After Hours): 706-865-0788 then press #1
This number only serves White County Water Authority customers only, if you are a City of Cleveland or a City of Helen customer please be advised that we can not respond to your emergency calls, you will need to contact your service provider.

Drop Box Locations:

  1. White County Water Authority Office at the gate entrance
  2. Georgia Power Office, Hwy 129 Cleveland, wall-mounted drop box