Collection of your Personal Information

The White County Water Authority may collect personally identifiable information from time to time, such as your e-mail address, name, home or work address or telephone number when interacting with this website. The White County Water Authority also collects anonymous demographic information, which is not unique to you, such as your ZIP code and information about pages you view.

There is also information about your computer hardware and software that is automatically collected by the White County Water Authority website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by the White County Water Authority for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of the White County Water Authority website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through White County Water Authority public website at any time, this information may be collected and used by others.

The White County Water Authority encourages you to review the privacy statements of websites you choose to link to from the White County Water Authority so that you can understand how those websites collect, use and share your information. The White County Water Authority is not responsible for the privacy statements or other content on websites outside of the White County Water Authority's website.

Use of your Personal Information

The White County Water Authority may collect and use your personal information to operate the White County Water Authority website and deliver the services you have requested. The White County Water Authority may also use your personally identifiable information to inform you of other services available from White County Water Authority and any affiliates. The White County Water Authority may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The White County Water Authority does not sell, rent or lease its customer lists to third parties. The White County Water Authority may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, the White County Water Authority may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the White County Water Authority, and they are required to maintain the confidentiality of your information.

The White County Water Authority does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The White County Water Authority keeps track of the websites and pages our customers visit within White County Water Authority website, in order to determine what White County Water Authority services are the most popular. This data is used to deliver customized content and advertising within White County Water Authority website to customers whose behavior indicates that they are interested in a particular subject area.

The White County Water Authority website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the White County Water Authority or the site; (b) protect and defend the rights or property of the White County Water Authority; and, (c) act under exigent circumstances to protect the personal safety of users of the White County Water Authority, or the public.

Use of Cookies

The White County Water Authority website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize White County Water Authority pages, or register with the White County Water Authority site or services, a cookie helps the White County Water Authority to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same the White County Water Authority Web site, the information you previously provided can be retrieved, so you can easily use the White County Water Authority features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the White County Water Authority services or websites you visit.

Security of your Personal Information

The White County Water Authority secures your personal information from unauthorized access, use or disclosure. The White County Water Authority secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Note: The White County Water Authority currently uses a 3rd party to collect payments via a secure network. Site visitors to 3rd party websites are bound by the Policies published on said websites.

Online Refund Policy

In the event that your transaction with us was charged to your credit card or paid by check in error or without your permission, we will honor your request to cancel the original transaction and refund your payment in full, as long as the request is made within ninety days of the original transaction, and in the case of merchandise, the merchandise is returned.

If your original payment was made by credit card the period of ninety days will begin from the transaction processing date. If the payment was made by check, the period of ninety days will begin from the date the check was written. We reserve the right to revise this policy at any time.

Changes to this Policy

The White County Water Authority will occasionally update this Statement of Privacy to reflect company and customer feedback. The White County Water Authority encourages you to periodically review this Statement to be informed of how the White County Water Authority is protecting your information.

Contact Information

White County Water Authority welcomes your comments regarding this Statement of Privacy. If you believe that White County Water Authority has not adhered to this Statement, please contact White County Water Authority at This email address is being protected from spambots. You need JavaScript enabled to view it. . We will use commercially reasonable efforts to promptly determine and remedy the problem.